Conflict happens in the workplace, whether we like to admit it or not. According to a recent survey, 70% of people worldwide report experiencing the same or worsening levels of conflict in the past few years. Today’s guest, David Dye, describes the factors contributing to increasing levels of workplace conflict and how to manage it effectively.
David is an author, podcaster, and nonprofit consultant. He also co-authored the new book, Powerful Phrases for Dealing with Workplace Conflict, a guide to mastering workplace conflict with confidence and ease.
In preparation for his newest book, David and his co-author Karin Hurt conducted a worldwide survey to understand the current workplace conflict trends. David lists the factors currently contributing to these trends, including overwhelm and poor management practices. He believes not all conflict is destructive and that there can be healthy, positive “conflict” if we are intentional about how we go about it. David explains the four dimensions of healthy conflict listed in his book. He also offers examples, directly from the book, of a few powerful phrases to help foster collaboration. David offers practical advice on how to say “no” without creating conflict and suggests what to do if you feel ignored at work. Finally, David encourages us to speak up and avoid staying silent, since it deprives everyone of the opportunity to make positive change.
Mentioned:
Order the book: Powerful Phrases for Dealing with Workplace Conflict
Connect with David on LinkedIn
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